Premier Healthcare is a great company and all carers who visit me are cheery and kind
Jenna MacLeod
Manager
102A West Princes Street,
Helensburgh
Premier Healthcare was started after identifying a gap in the market for a local service specifically tailored to the needs of local people. As we are not a big faceless company, the emphasis is on quality rather than size, taking care to match clients with appropriate carers and ensure continuity of care.
Rigorous recruitment procedures, including the provision of a PVG check, ensure the suitability of our carers. We support our care workers to achieve a Scottish Vocational Qualification in Health and Social Care in order to raise standards.
We offer 24 hour practical help with personal care and domestic tasks but also provide emotional support and someone to turn to. Our aim is to help our clients stay at home and feel safe and supported for as long as possible.
Premier Healthcare believes that the following statements best describe the values within which we seek to operate on a daily basis.
We believe that each client has the fundamental right to:
• Be regarded as an individual and given our special attention
• Be cared for by people who are capable of understanding their needs and competent to meet those needs
• Be treated equally, and no less favourably than others
• Receive respect and understanding regarding their cultural, religious and spiritual beliefs
• Receive prompt attention in relation to all of their healthcare needs
• Be safe and always know that “someone cares”
• Be informed about all the important decisions that affect them, and have a say
• Be afforded privacy for themselves and their belongings
• Have the opportunity to think independently, and make their own choices
• Complain about anything they feel is unfair or unjust, and to have that complaint listened and responded to
Click below to view some of our most recent inspections from the Care Inspectorate